ONLY AVAILABLE IN LOWER 48 STATES NOT AVAILABLE IN HAWAII OR ALASKA

St. Croix has partnered with FedEx to provide you with a discounted shipping option to send your package to us. Under this option FedEx will pick up your package at either your home or place of business. Once you have completed your transaction you will be directed to a form to verify your information and click submit. FedEx is now scheduled to pick up your package. It's that simple.

You must return the entire rod, including broken parts. Include a note with your name, address, and telephone number. Include the appropriate payment for the service plan selected. (Refer to Silver Star, Gold Star, and Gold Star+Upgrade Plans on the Service & Warranty page.)

You must provide your own shipping container.  Please return your damaged rod in a disposable shipping container.  We cannot guarantee that we will return your rod in the container that you used.

THE FED EX DRIVER WILL HAVE THE SHIPPING LABEL WITH THEM. DO NOT PURCHASE A WARRANTY SERVICE RETURN LABEL AS WELL AS THIS ONE.

Pickup cannot be scheduled for the same day as purchase or any weekends or holidays. Pickup for residential addresses cannot be scheduled for a specific time, FedEx will arrive sometime between 8:00am and 5:00pm Tuesday through Friday. NO RESIDENTIAL PICK-UPS ON MONDAYS.